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  2. Frequently Asked Questions

Frequently Asked Questions

  • What is the parking fee for hotel guests?

    The multi-level parking lot fee located in the hotel is 30 minutes 260 yen.
    However, for hotel guests we offer a 1-night parking ticket (effContinue reading
  • Can I lie with my child?

    Children's co-sleeping is free.
    ※Please bring toilets and other amenities.
  • Would you like a room with a view?

    Depending on the reservation status on the day and the acceptance status of the group
    We cannot guarantee it.
    I am sorry.

    Please include tContinue reading
  • How do I get from Kyoto Station?

    Immediately in front of JR Kyoto Station, from bus stop B
    Take the 205 train.
    About 20 minutes to the nearest station "Nishioji Shijo"Continue reading
  • Is there a coin laundry?

    There is no preparation in this facility
    We will guide you to a coin laundry near you.
  • What are the check-in and check-out times?

    This facility is

    15:00 Check-in
    12:00 Check out

    I will guide you in.
    Arrival earlier than check-in time
    Luggage can be stored.
  • Is there a negative ion dryer in your room?

    All of our rooms are equipped with a negative ion dryer.

    Depending on the design of the room, the installation location varies (on the deskContinue reading
  • How to use BOSE speakers in your room.

    BOSE speakers are mounted on the ceiling of the entire hotel.

    How to use is rented at the front desk by deposit system,

    A dedicated cableContinue reading
  • Is there a combination nearby?

    There is a 7-Eleven first floor of the hotel.
    Also, there are some restaurants
    Please do not hesitate to contact us.
  • Can I use a credit card for payment?

    Available for use.
    Cash or credit card
    You can choose your preferred method.
  • Do you have PC rental etc?

    I am sorry.
    PC rental is not available.
    Adapter and mobile charger cord,
    As DVD player etc. can be rented
    Please feel free to ask.
  • Can I reserve more than one room at a time?

    Of course it is possible.
    Because the contents of sale will differ depending on the availability
    If you have any questions
    Please do not heContinue reading
  • Can I use the spa and gym area of my child?

    I am very sorry.
    We will guide you when you stay
    Use of the fitness area (including the spa area) is
    It is only possible for customers 16 yContinue reading
  • What floor is the restaurant located on?

    On the second floor of the front desk same floor
    There is cafe & dining La Vent.
    As lunch business is done, too
    Please carry your feet.

    Continue reading
  • What kind of amenities (furnishings) are available?

    Amenity (fixtures) are prepared as follows.
    【Number of people】Shampoo · Rinse · Body soap · Toothpaste set·
    A razor·Shower cap·towel·bath toContinue reading
  • What kind of facilities are there in the vicinity?

    Eating and drinking establishments like Izakaya, bakery and restaurants,
    In addition, there are many convenience stores.
    Also, we have a posContinue reading
  • Can I add breakfast on the same day?

    Yes, reception on the day is also possible.
    Please feel free to ask.
  • Is it okay to bring my luggage in advance?

    It is also possible to send it in advance.
    Please send it to the following address.

    〒 615 - 0021, 17 Saiin Sanzo Town, Ukyo Ward, Kyoto CitContinue reading
  • Where can I have breakfast?

    On the 2nd floor of the hotel, at Cafe & Dining La Vent
    We offer Japanese-style buffet.
    It is available for 1,300 yen per person.
  • Is the front desk open 24 hours?

    It is open 24 hours.

    ※The parking lot is open from 12 o'clock in the evening to 7 o'clock in the next morning
    Please note that we are closContinue reading
  • Is there a smoking space?

    Since we have established a smoking space on the 1st basement of the hotel
    You can use that.
  • Can I use Wifi?

    Available in rooms.
    We will inform you of password and connection method at front desk.
  • Can I leave my luggage?

    On arrival earlier than check-in time, and
    Any deposit after checkout is possible.
  • What kind of facilities are available in the room?

    Equipment is prepared as follows.
    tv set(Digital broadcasting·BS·CNN·Movie channel)·
    phone·kettle·Tea set·refrigerator·Negative Ion Dryer·LEContinue reading
  • Which is the entrance to the parking lot?

    The entrance to the hotel multi-storey parking lot is the same as the front entrance of the hotel,

    You can enter from the main Nishioji -doContinue reading
  • What kind of facilities and facilities are available in the facility?

    Facilities and services at the facility are as follows.
    【In-house facilities】BBQ restaurant·Izakaya·Fast food·Tea Lounge·
    vending machine(6FContinue reading
  • About how to use fitness club

    On the second floor of the hotel is a fitness club directly operated by Rhino Hotel Kyoto,

    There is "Fitness & Spa Rhino".

    Guests are freContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.