Reservation by phone
tel
075-316-1200

FAQ

Staying・Rooms

Our hotel is

15:00 Check-in
12:00 Check-out

You can leave your luggage at the reception before check-in.

Admission of guardian is required.

Please submit the form to the hotel upon check-in.
You can not stay at the hotel without it.

The form can be downloaded from the bottom of this page, so please fill it out and bring it with you.

Due to the enforcement of the “Revised Health Promotion Act” on April 1, 2020, we removed the smoking space from the hotel. We recommend those who want to smoke stay in a smoking room.
We apologize you for any inconvenience.

It depends on the vacancy of rooms, so we cannot make sure your request. We apologize for that. 

Please feel free to send your luggage to the reception. You can send it to the following address.

〒615-0021
17 Saiin Sanzocho, Ukyo Ward, Kyoto City
Rhino Hotel Kyoto Reception
customer name
(○ nights from ○ month ○ day)

*Please be sure to fill in the dates of your stay and your name.

Please let us know in advance when using baby beds and bed guards.
A baby bed is 1,500 yen (tax included) and a bed guard is free to use.
Their numbers are limited, we may not be able to meet your request.


BOSE speakers are placed on the ceilings of guest rooms.
A special cable is required to use and you can use it by simply connecting it to your smartphone or various music players.

Cables can be rented at the reception with deposit (500 yen).
Your deposit will be returned when you return the cable.

We keep your luggage  before check-in and after check-out.
Regarding the luggage after check-out, we keep it only on the day of your check-out. 

Free Wi-Fi is available in guest rooms and public spaces.
Internet connection via wired LAN is also possible.
The password will be provided at the reception upon check-in.

*Caution: Depending on the connection of the customer’s device and the congestion of the communication situation, Internet speed may slow down when using the Internet. 
Routers and wired LAN cables are also available for rent at the reception.

The reception is open 24 hours.
Please do not hesitate to ask us to change your check-in time.

*The parking lot is closed from 23:00 to 7:00 so, please be careful when you come by car.

It is possible.
Please feel free to contact us if you have any questions.

We accept payment by the following credit cards.
JCB, VISA, Master, AMEX, UC, DC, NICOS, Diners, UFJ, SAISON

We have the following facilities available.
TV (digital broadcasting, BS, CNN, movie channel / some rooms and executive floor rooms are equipped with 4K TV), telephone, electric kettle, tea set, refrigerator, negative ion dryer, LED desk stand, shower toilet, humidifierCombined use air purifier, Wi-Fi environment in all rooms, bath chair

The following amenities are available.

[For the number of people] Shampoo, conditioner, body soap, face and hand soap, toothbrush set, razor, hairbrush, bath towel, face towel, nightgown, slippers, water

Various mobile phone chargers, extension cords, and multi-adapters can be rented at the reception for free. (deposit required: 1,000 yen).
Your deposit will be returned when you return it.

There is a restroom with a nappy changing table and a bin on the 2nd floor.

Food・Restaurant・Bar

We used to serve Japanese and Western buffets at “Cafe & Dining Le Van” on the 2nd floor of the hotel.
In order to prevent the spread of covid, we are serving Japanese set menu now.
*We may be closed or change business hours due to the acceptance of group customers.

【business hours】
7:00~10:00

【Breakfast charge】
Adult 1,500 yen (7 years old or more)
Child 700 yen (6 years old or less)
(L.O. 9:30)

Yes, you can.
You can pay directly at the restaurant or upon check-out.
Please feel free to tell us. ※Serving breakfast sometimes depends on group customer.

There is 7-Eleven on the first floor of the hotel.
There are several convenience stores within 5-minute on foot from the hotel.
Please feel free to ask us.

There is “Cafe & Dining Le Van” on the second floor on the same floor as the reception.
Lunch is also available.

*We may be closed due to group reservations, etc.
For closed days, please check the “Notice” on our website.

In-house facilities and equipment

We do not have it in the hotel. We will guide you to coin laundry that is a 7-minute walk away from the hotel.


Negative ion dryers (made in 2019) are available in all guest rooms.
It is in a brown drawstring bag which is on the desk in your room.


The usage of “Fitness & Spa Rhino”, a fitness club directly managed by Rhino Hotel Kyoto on the 2nd floor of the hotel, is as follows.

Guests can use the bathroom and sauna for free once per a night.

The fitness area and indoor pool area are available for ¥1,100 per person.
Please pay for it when you check out.

*Please refer to our hotel website for details such as admission time and age limit.

We do not have a microwave oven in the hotel or guest rooms.
There is a 7-Eleven store on the 1st floor of our building and you can use the microwave oven for items purchased at the store. Thank you for your understanding.

【In-house facilities】Yakiniku restaurant, Izakaya, Fast food restaurant, Fitness club (closed on Mondays)

【service】Laundry service (closed on Sundays and public holidays), fax transmission and copying (charged), massage service (charged), wake-up call, courier service (Kuroneko Yamato), carry service, mobile phone charger/extension cord/multi-adaptor rental (deposit required)

Bathing

The fitness and spa are available for the guests aged 16 or more.
For details, please check the “Spa Information” on our hotel website.

Access・Parking

The charges for the multi-story parking lot attached to the hotel are as follows. 【Special rate for hotel guests】 Hotel guests: 1,500 yen/1 car/1 night (Valid from 15:00 to 12:00 the next day) 110 yen/30 minutes before check-in and after check-out 【business hours】 7:00~23:00 You can freely enter and exit the car within the valid period of the overnight parking ticket.

【regulations】
■height by185㎝・11.5㎝ or more from the ground
■width by205㎝・length by575㎝
■weight by2.2t

*However, it is not possible to enter or exit the parking lot outside business hours. *The entrance of the multi-story parking lot faces the main street called Nishioji-dori. Please note that there is no entrance at the back or side entrance of the hotel.

【bus】
Please take the 205 system from bus stop B, which is right at the central exit of JR Kyoto Station.
You will arrive at the nearest station “Nishioji Shijo” in about 20 minutes.
The hotel is located 2-3 minutes from the bus stop.

【train】
Please transfer to the subway from inside JR Kyoto Station.
「Kyoto」→「Shijo」
Subway Shijo Station is connected to Karasuma Station on the Hankyu Kyoto Line.
From Karasuma Station on the Hankyu Kyoto Line, take the nearest Hankyu station to our hotel.「Saiin Station」Please get off at
It is located within a 1-minute walk from the west ticket gate.


The entrance to our hotel’s multi-storey car park is on the same line as the front entrance of the hotel, facing the main street called 「Nishioji-dori.」

The roads around the hotel are one-way, so if you go around the back streets, you will need to go back to Nishioji-dori.
We apologize for the inconvenience, but please check the 「Parking・Access」 section of the hotel’s website for precautions when using the multi-story parking lot.

Use with children

Children up to the 6th grade of elementary school can sleep with their parents free of charge.
*We do not provide amenities such as towels.

Information of surroundings

Our hotel is located within a 1-minute walk from Hankyu Saiin Station and there are restaurants such as izakayas and restaurants, pharmacy, supermarkets, electric product sales and convenience stores.
A post office and bookstore are also within walking distance.
A map of the surrounding area is available, so please feel free to contact the reception.

Click here for reservations and inquiries

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